About Us

Custom Travel Concepts is a full-service travel agency offering travelers a wide variety of products and services. The owner, Charlene Corris, has been working in the industry for more than 25 years and opened Custom Travel Concepts in 1999. Charlene has a degree in Travel Administration from Bay Path College in Longmeadow, MA and has earned a Bachelor of Arts degree in International Relations from Mount Holyoke College in South Hadley, MA. She has worked in group sales development and operations and managed a retail travel agency prior to opening her own business.

Charlene’s background in history and geography has given her a unique perspective and a keen ability to develop historical tour programs for alumni groups, non-profit organizations, senior travel groups and historical organizations. For two decades she specialized in the development of Civil War cruise programs on America’s rivers, working closely with the Delta Queen Steamboat Company. Her knowledge of American history and her experience in working with authors and scholars who have led these programs has positioned Custom Travel Concepts as one of the leaders in specialized historical tours. As well as providing interesting and educational travel options for travelers, these tours have also contributed substantially to historic preservation through the organizations she has worked with.

She has also developed many international cultural programs for museums and over the years has designed specialty tours to France, England, Ireland, Germany, Canada, Egypt, China, South Africa, Turkey and Australia. These tours have concentrated on the historic sites, political and artistic movements, and other cultural elements. Each traveler or group is considered to be unique and the vast amount of experience and trusted relationships with travel suppliers helps to ensure that each person who chooses to use the services of Custom Travel Concepts will be professionally and personally served and matched with products that will fulfill their individual needs.

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Not to be missed

Delta Queen Reunion
November 10-14, 2010

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